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Information Security Policy

BETTER CARE, S.L. (hereinafter, Better Care) is an entity that was born with the mission of connecting knowledge to achieve better patient care. The mission of Better Care is to provide innovative digital solutions that allow healthcare professionals to improve the quality of patient care, ensuring the protection and confidentiality of information at all times. Through a combination of cutting-edge technology and clinical knowledge, the company seeks to optimize medical decision-making and contribute to the efficiency of health systems.

Aware of the importance of information security, it has decided to implement a management system and subscribes to this policy.

Better Care establishes, defines and reviews objectives within its Information Security and Information Privacy Management System (SGSI/SGPI) aimed at improving its security, understood as the preservation of the confidentiality, availability, integrity, authenticity and traceability of your information and the personal data for which it is responsible, as well as the systems that support it, increasing the trust of our customers and other interested parties; together with compliance with all legal requirements, regulatory and contractual provisions that apply to it.

The design, implementation and maintenance of the ISMS and the SGPI will be based on the results of a continuous process of risk analysis and management, from which the actions to be carried out in the field of security are derived within the scope of your system, which is:

“Information systems that support the services of:

• Design, development, deployment, updating and maintenance of medical software for the capture and monitoring of biomedical and instrumental signals.

• Integration and centralization of patient biomedical data for recording and subsequent analysis.”

The Better Care Directorate will establish risk assessment criteria so that all scenarios involving an unacceptable level of risk are treated appropriately.

The Better Care Directorate is committed to the implementation, maintenance and improvement of the SGSI, providing it with the necessary means and resources and urging all staff to assume this commitment. To this end, Better Care will implement the measures required for the training and awareness of personnel with information security. In turn, when personnel fail to comply with security policies, the Management reserves the right to apply disciplinary measures within the applicable legal framework, and depending on the impact that this has on the organization.

Everything defined in this policy will be specified and developed in regulations and procedures of the ISMS, which will be integrated as far as possible with other management systems of the organization, sharing those resources for optimization and seeking continuous improvement of the efficiency and effectiveness of process management. Every user will be required to report security incidents using the guidelines established by Better Care.

This policy will apply to all personnel and resources that are within the scope of the SGSI and SGPI, is brought to their attention and is communicated to all interested parties.

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